What personal information is collected and how is it used?
- Information You Directly Provide through our Site
We collect personal information directly from you to do all the things typically associated with Web sites. Examples of the information we collect include name, address, phone number, email address, personal preferences, credit card number, purchase and ordering information, demographical information and responses to survey questions.
This information is collected at various places on our site: for instance, when you check out with your online order; subscribe to catalogs, email offers, and Lorion Beauty mobile messaging offers; participate in surveys; or join Lorion Beauty mailing list.
We may also collect information that you provide on our site about people you know. For example, we collect your gift recipient’s contact information to process your gift orders. We may also collect contact information about your friends and family members when you participate in one of our refer-a-friend programs. In these instances, we may send a message to your friend or family member on your behalf. Please ensure that you only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message from you.
We use personal information to do things like:
- process your online orders;
- open an online account at your request;
- personalize your online experience with content and offers that are tailored to your interests;
- provide customer service, whether it’s responding to a request or following up on an order;
- include you in surveys and contests;
- enable you to post your content, such as comments or images;
- facilitate networks of online social activity centered around our products and services;
- improve our website, improve the manner in which offers are made on our website, improve purchase decisions of our visitors and the interactions visitors have with our website;
- enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment; and
- market our products and services that may be of interest to you–for instance, we may add you to the Lorion Beauty email list when you make an online purchase or sign up to receive emails; or we may add you to Lorion Beauty print-catalogue list when you make an online purchase or to the Lorion Beauty email list if you sign up for Lorion Beauty.
- NAVIGATIONAL INFORMATION
When you visit this Web site, we collect navigational information, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Navigational information is largely anonymous in the sense that it doesn’t contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this navigational information with your personal information if you provide it.
- COOKIES AND CLEAR GIFS
To better understand what you do while on this Web site, we use a browser feature known as a cookie. A cookie is a small data file that’s stored by your Web browser on your computer. It’s used to do things like see how you navigate this Web site, what you click on, and remember you and your online purchases when you return. This helps us improve our site, provide better customer service, tailor your online experience, and tailor offers to you based on your unique tastes and both your online and offline (e.g., in-store) interactions and purchase history.
For information about your options with respect to cookies, see “What choices do you have over how your information is used?” below.
- Information Others Observe or Collect through Technology
We evaluate and select third-party service providers to help us provide certain features on this site and analyze our visitors’ site and purchase preferences. The following provides more information about these service providers.
How is technology used to serve our advertisements on other Web sites and what choices do you have?
We contract with third-party advertising companies, such as Google Analytics, to deliver tailored online display and banner advertising to you on other Web sites. To serve this advertising, these third-party companies place, use, or rely on technology, such as cookies and clear gifs, to obtain information about customer interactions with us through our Web sites and interactions with other Web sites. Once this information is gathered, it helps us select tailored ads for placement on these other Web sites, based on a customer’s combined online and offline (e.g., in-store) shopping history and experience with us.
For information about opt out programs that these third party advertising companies participate in, and the effect of opting out, click the following: [NAI Opt Out], [DAA Opt Out], and [Google Analytics] (you’ll then leave this site for online sites where you may specify your preferences under those programs). You can also click the preference icon that may appear on some of our advertising served through use of these technologies. You should also note that our systems do not recognize Do Not Track headers from Web browsers.
How does this Web site interact with third-party Web sites and content?
We may enable you to navigate to third-party sites and services, or otherwise display third-party content. We do this for your convenience. We don’t endorse or generally have any affiliation with these third parties. And we don’t control and aren’t responsible for their Web practices. It is possible that the third party providing content through our Web site may collect or observe information through its use of technology. Whether the third-party content appears within our Web environment (like a map frame), or you leave our Web site for another site to view it, those service provider’s terms, conditions, and privacy policies govern your online experience (unless we post a statement that indicates otherwise). Please view their terms of service and privacy policies if you have any question about their practices.
Here’s a partial list of the sites or content of these third parties:
- INTERACTIVE MAPS
We may facilitate easy access to the online maps of content providers like Google, Microsoft, and Yahoo! There you can get quick location, driving, and contact information for our stores.
- SOCIAL NETWORKING OR OTHER USER-GENERATED-CONTENT SITES, AND OTHER WEBSITES
What choices do you have over how your information is used?
You may remove yourself from the Lorion Beauty and Lorion Beauty Lorion Beauty email list by following the removal instructions located at the bottom of each commercial email or by completing the removal from e-mail form. If you have joined Lorion Beauty, you may receive Lorion Beauty email. If at any time you’d like to stop future delivery of Lorion Beauty email offers, simply follow the removal instructions located at the bottom of each Lorion Beauty message. Opting out of any of these emails will not stop operational or transactional messages such as password-reset or account related information from the brand or line of business in question.
- MOBILE MESSAGING
If you’ve signed up for mobile text messaging offers (e.g., from Lorion Beauty) but later decide you no longer wish to receive these offers, simply follow the opt-out instructions included in the mobile message.
- COOKIES AND CLEAR GIFS
- OTHER MARKETERS
If you don’t want your basic contact and purchase information shared with other marketers (other than our affiliates and our contractor/service providers), please click here to email.
- OUR AFFILIATES
If you don’t want your contact and purchase information shared between our affiliates email firstname.lastname@example.org.
How do you update your personal information?
We prefer to keep your personal information accurate and up-to-date. You may update or modify your billing- and shipping-related information, and other account information, by logging onto our sites (e.g., Your Account on the Lorion Beauty and Lorion Beauty Lorion Beauty Web site, or Edit Profile on your Lorion Beauty account). You may also update or modify your catalog mailing information by emailing email@example.com.
How do we address children’s privacy?
We do not knowingly collect information provided by children under the age of 13.
How do we secure your information on our site?
Our Web site has the following types of security measures: limited access data-centers, firewall technology, and (for our e-Commerce sites through which you may place orders) secure-socket-layer (SSL) certificate authentication. SSL is encryption technology that provides security for information that’s transmitted over the Internet.
While we implement the above security measures on our site, you should be aware that 100% security is not always possible.
Where is personal information stored and processed?
Lorion Beauty parent company is a global organization, with affiliated legal entities, business processes, management structures, and technical systems that cross borders. As the majority of our administrative and technical support functions are headquartered in the US we share, store and process personal information in the United States of America. Customers accessing and purchasing with our sales website will be interacting with servers and services provided from within the United States of America.
We may share or store your personal information among Lorion Beauty. brands and affiliates globally and transfer it to our business partners based in various countries in the world where we do business.
If you wish to make an EU-related inquiry about privacy or data transfer, please contact our marketing department.
Whom should you contact with questions or concerns?
- GENERAL INQUIRIES
- SPECIFIC QUESTIONS ABOUT THIS POLICY
For specific questions, concerns, or complaints contact our Vice President (VP) of Legal and Compliance Services, who administers this policy. You may contact this person by letter or email at:
300 NE 183rd st Miami, FL 33179
When was this policy last updated?
This Privacy Statement is effective January 1, 2015.